Technical Writing Blog

ClickHelp continues to become even better with every update, helping companies with their online documentation efforts! Welcome our latest February 2017 update: 160+ platform enhancements. 30+ features added per user requests. Improved branding settings. Import and Export enhancements. Extended API for better integrations. And a lot more! We love to hear your feedback and ideas,…

Autonumbering is quite a useful feature. Basically, it means that as long as you keep adding new elements, each new element is getting an ordered number. Right now, you are probably all like – ‘Aye aye, Captain Obvious! This feature has been around since, like, forever! Why bother writing an article about it?’ Well, yes….

We all take pictures of our screen from time to time because it is often the fastest way to show and explain something. And, this is one thing. But, when making screenshots is part of your working process – this is a totally different thing. Screenshots are essential for almost any documentation as they can…

Fonts are means of transmitting information. You know that you’ve picked the right ones when not the fonts grab readers’ attention, but the message. Further in this post, we will take a look at common mistakes in font usage and give you practical advice how to pick fonts for different kinds of narratives and combine…

When you need to create user documentation, one thing you start thinking about is how this documentation will look like. Apparently, you can write great content and describe all the features for users. But what about the style, layout, fonts, colors, background, etc.? Even if you think that developing some special design for user manuals…

Great news for technical writers and documentation developers – our online documentation tool has got even better and nicer! Totally responsive reader UI, automatic translation support, absolutely beautiful portal and documentation templates, improved WebHelp format and much more! In this post, we will tell about some of the improvements of our online documentation platform. Keep…

In this post, our authentication expert will share his experience with user authentication. We’re sure you will recognize yourself at times, and will realize some issues with the password handling approaches you take. We will end up explaining very technical aspects of Single Sign On in pretty simple words, step by step. A Long Path…

We are often blogging about technical writing, web development, CSS, software documentation and all the technical stuff. Today, we are going to change the habits and turn from tech to beauty – this is a review of some great web resources with free graphics. You will learn something new about the CC0 license, smoking mantis,…

We continue our review of free tools for technical writers and software documentation authors. Last time, we talked about image and video editing tools for software documentation writers. In this blog post, we are going to cover an important field with ever growing influence – community and social networking, as well as the way to…

Technical writing is a very broad term, it is much more that just ‘writing’ stuff. It often involves design, graphics creation, video authoring, community building, and more. And the good news is that most of these tasks can be solved with free tools and services. In this post series, you will learn more about such…