Author: ClickHelp Team

Decades of mindless consumerism are now pushing people towards simpler ways of living. It is quite shocking to see how many useless things we have been buying for years and years. Common sense seems to be slowly taking over this mess as we are witnessing the dawn of minimalism. Of course, you will find people…

The Black Friday sale is upon us. And, this is the perfect time to buy New Year presents for your technical writing friends! Or, just any presents really – tech writers have birthdays every year as well 🙂 We gathered some gift ideas for you in this article, let’s start: An Extended Mouse Pad Some…

There’s a joke about Google projects that people learn about only when their shutdown is announced. And we wouldn’t be surprised if you didn’t hear about a tool called Google Translator Toolkit. It was never trendy and remained a niche tool. With time, the number of users must have declined even more, and this is…

Usability is a term widely used in web and software development. But it can be applied to nearly anything humans interact with. Or even non-humans. Cats, for example, would tell a lot about usability of automatic feeders, smart litter boxes, or scratching posts if they could talk. So, this is quite a universal concept, really….

The 11 most common technical writing mistakes we hope you don’t make, let’s go! Poor Design/Layout This is the first thing we are going to discuss and this is not by accident. Actually, the visual side of things is the first point of focus for your readers. You cannot undo the first impression. You probably…

Do you have any second thoughts when spelling out things like two million three hundred thousand kilos? Or, on the contrary, when you prefer numerals in sentences like: Creating a new documentation portal will take you no longer than 1 minute! These sentences are grammatically correct, but something seems off with how numerals are expressed….

We recently posted an article on using parallelism in technical writing and this was kind of thought-provoking. Parallel structure is one of the most commonly used literary devices and while its role is a bit different in literature and help authoring, it proves to be useful in both fields. So, in this article, we are…

Developing good habits and getting rid of the bad ones is something that applies not only to our personal lives but our careers as well. Today we’d like to talk about good habits that technical writers can work on to improve performance and prevent burnouts. Behold! These habits will change things for the better. Creating…

If you are concerned about your user manuals looking bad, this article will give you certain focus points improving which can turn the situation around. How far you want to take it depends on your subjective opinion regarding this matter. Some people believe that when technical documents look neat, and there are no design elements…

Parallel structure, also called parallelism or parallel construction, is something you are likely to remember from school. Parallel structure in writing means that sentences or elements within sentences have a similar grammar pattern. Such repetition serves several purposes. In literature, it is often a means to draw a reader’s attention to a particular situation, certain…