Author: ClickHelp Team

Have you ever thought of what your online documentation looks like when viewed on a 1920×1080 monitor or opened from an iPhone? Well, today you definitely should. It is not a secret for anyone that mobile browsers usage grows rapidly and having a mobile website becomes a must for every online business. But did you…

Many online documentation formats are related to HTML in one way or another. At that, many online documentation topics are using the same visual layout – a header container with information and quick links; and the topic body in a scrollable container. Looks simple and typical. But have you ever tried to implement this layout…

When technical writers are working in a Team, they organize the teamwork in a certain manner. This means that there is some workflow they are using – either formally, or not. Let’s see how our technical writing tool assists technical writer Teams with this.

Typically, each web site has directories and pages that should not be indexed by search engines. For example, printed versions of web site pages, pages of the security system (registration, authentication). There may also be directories like administrator resources folder, various technical folders. In addition, webmasters may want to give additional information about indexing to…

The order of words in a text is used by search engines in ranking. It is a known fact, which should be paid attention to. First of all, the beginning of text is very important for search engines. Therefore, this part of any text must contain keywords and basic information about the content.

When readers are browsing online documentation, they click cross-topic links a lot, and use the Table of Contents navigation quite often. With these use cases, if the entire page re-loads on every navigation, this may harm the documentation usability. To improve online documentation responsiveness, technical writers often use AJAX navigation. The idea is simple –…

This is a continuation of a blog post series on the SEO aspect of technical writing. And now we want to talk briefly about Google Analytics – the powerful and free statistical tool by Google.

This is a continuation of a blog post series on the SEO aspect of technical writing. First of all, the “keyword” attribute for the Meta element is designed specially for Search Engines.

This is a continuation of a blog post series on the SEO aspect of technical writing. You can find the first post here: Part 1 – Human-Readable URLs. Web crawlers used by search engines request web pages by URL. At that, most of the search spiders do not run any scripts when loading pages… It’s…

Search Engine Optimization (SEO) has always been something only the Marketing Teams thought of. What they did was creating relevant content, putting the right words to the page content, linking pages to each other, and so on. As a result, with the right content on your website, search engines were able to properly understand the…