Technical Writing Blog

Documentation delivery is quite an important process and can be provided in different formats. You can send out PDF files, send printed documentation or host your documentation online. Having online documentation is very useful, as you can instantly share any topic with a user and they can open it right in their web browser. But…

ClickHelp Aurora Polaris has been released recently. While you are already enjoying all the improvements and new functionality, we will keep describing the awesome changes and enhancements the new tool version brings. We would like you to get maximum benefit out of this release! This product update is a huge event for ClickHelp, some changes…

We are about to provide you with another exclusive insight into the next ClickHelp product release! Today, we will share details of an exciting feature that will become available this March. ClickHelp users are getting the possibility of updating/adding any amount of help topics to their docs instead of preparing the whole project for an…

As the March ClickHelp release approaches, the ClickHelp team is getting more and more excited as we are eager to share with you all the awesome things we have been working on for the last several months. This sneak peek blog post is dedicated to drastic functionality improvements of taxonomies, full-text search, and navigation. Keep…

A new sneak peek post and even more excitement comes with it! We are going to tackle a very important topic in the upcoming ClickHelp release – your user’s satisfaction with the technical docs you create. You sure have a general idea about how readable your user manuals are. But, does this idea have any…

Today, we are really excited to give you this exclusive sneak peek into the ClickHelp March release. We have prepared numerous product enhancements and feature updates, and we are eager to share them with our clients! More sneak peek posts are coming in the following weeks. Reviewing is a crucial part of technical writing. And,…

There was a time when technical writers created documentation in text editors and sent it via email. Those were the dark times. Frustration and low efficiency surrounded the work process. But then online documentation tools appeared. They were designed to make lives of technical writers easier and so they did! The tech writing game is…

For ClickHelp, building strong relationships with clients is a matter of key importance. Trust is the foundation we have always been working towards as a company. Our users rely on us while we make sure that their data is safe. But trust is more than just data security. In this post, we would like to…

There are many things that can improve your technical writing experience. One of them is navigation. Especially, when an online documentation portal is quite big, it is important to have a convenient tool to navigate through it. So, every help authoring tool is trying to provide a solution in this regard. Let’s see how the…

Being able to single-source technical documentation is arguably the main perk of modern technical writing tools. ClickHelp is among those help authoring tools that offer their clients various ways to single-source content. Single sourcing means that the same documentation project can be used to create different outputs and versions. So, you won’t need to have,…