Technical Writing Blog

It may be difficult to believe, but not so long ago content used to be created without using Component Content Management Systems (CCMS). This presented certain challenges for technical writers, challenges that we have all but forgotten today. For example, inconsistencies, redundancies, and inefficiencies in the content production workflow due to poor version control and…

In recent years, there has been a significant transition of educational technologies to an online format. This shift has led to the widespread adoption of various digital tools and platforms aimed at facilitating remote learning. Consequently, we are currently witnessing the emergence of novel educational formats, including virtual classrooms (such as Zoom, Google Meet, and…

Diataxis calls itself a “systematic approach to technical documentation authoring.” In a nutshell, it’s a framework for building your documentation. It puts the needs of the reader—the person we’re writing our documentation for—as a priority and the cornerstone of documentation creation. In the center of the Diataxis are four distinct user needs and four documentation…

Regardless of experience level, it is essential for technical communicators to stay current with emerging trends and industry best practices. Attending conferences is one of the finest methods to achieve this. In 2024, excellent technical communication conferences will be held all over the world, offering opportunities to learn new skills, connect with other professionals, and…

In 2024, technical writers will have better tools than ever to create, edit, and publish professional documentation and other complex content. Read on for an inside look at the very best authoring solutions that technical writers should have on their radars to work smarter and more efficiently in 2024, crafting everything from a simple how-to…

In 2032, the Bureau of Labor Statistics (US) anticipates a 7% increase in job prospects for technical writers. Now, as we go into 2024, we’re starting to see that the prediction has proven to be accurate. Today, technical writing is a rapidly developing sector expected to experience substantial growth in the coming years. The increased…

Artificial intelligence is set to transform the job landscape in the coming years. According to a new forecast from Forrester Research, while automation and AI will replace nearly 5% of jobs in the US by 2030, generative AI alone will influence over 11 million jobs by reshaping daily tasks and workflows. This suggests that although…

APIs (Application Programming Interfaces) have become increasingly popular in recent years for building and connecting software applications. According to Postman’s 2023 State of the API report, APIs are becoming more essential for companies to stay competitive and to provide value to their customers. And as more developers make APIs a core part of their technology…

To create truly effective documentation, technical writers and developers need to collaborate closely despite the fact that they usually have slightly different priorities. Writers aim to produce comprehensive docs that aid end users. Developers focus more on building and shipping robust software. This inherent mismatch in goals can lead to friction: developers may resist allocating…

As you know, ClickHelp is a flexible help authoring tool, and it’s quite suitable for creating API documentation, among other things. We also provide a REST API for task automation and integration of your documentation workflow into business processes. As we constantly improve and expand the API docs features in our product, we keep a…