Technical Writing Blog

AI is a technology with crazy potential. And, a lot of weird things are happening around it, too – you might have noticed that recently vendors can call anything ‘AI’ just to get their target audience interested. This is why, we would like to begin this post with a definition of AI, as stated by…

The tone of voice is quite a popular idea, especially for big companies. It provides the means to improve communication and connect with clients on a more personal level. Is there a place for the tone of voice in help authoring? We think there is. It is called technical communication after all. Let’s try to…

Many technical writers love techy things and technology. This has a lot to do with the fact that numerous techcomm specialists either already have technical skills or are going to acquire them in the work process. If you love technology and are curious about how things are developed, or even thinking about trying something new,…

The world will be celebrating International Literacy Day on September 8. Launched by UNESCO in 1966, it is still an important day for the whole international society. Modern technology advancements make us think we are living in the world of the future now. With buzzwords like neural networks and virtual assistants, it is so for…

One of the most basic elements of selling a product is helping consumers understand what the product is. For software-as-a-service (SaaS) companies, this can prove to be an obstacle, as many have complex, technical applications or market themselves to an unfamiliar audience. This is where technical writers come in. Technical writers help SaaS companies develop…

Do you ever feel like not much is going on for you professionally? If you are the only tech writer in a team, or a freelancer you might as well feel a lack of communication with peers. Are you hoping to revolutionize and improve your technical writing processes? Or, maybe, you are just looking for…

Today, June 14, is the International Blogger Day. Or, is it? Turns out there is no official blogger day, but it seems that in 2004 some people did choose this day to celebrate their passion for blogging! And, for the lack of a better date, we decided to join them, because, you know what? Blogging…

Do people read technical documentation? This question has always been kind of looming over technical writing. And, this year, it became known to a much larger audience. Last Thursday, on September 13, 2018, the annual Ig Nobel Prize ceremony took place in Harvard. And, not surprisingly (we will talk about why we believe it’s not…

Famous technical writers are not superstars. Paparazzi would hardly find them interesting. But we, the techcomm community, do actually find them extremely interesting and very important for the whole industry. Some tech writers are doing the job well, others – outstandingly. The latter are really pushing technical writing forward by creating useful resources, doing research,…

Today is a very special day for all technical writers! The ClickHelp team would like to congratulate you on your professional success as today is your holiday – the Technical Writing Day. Wait. What do you mean there is no such thing?! Brutal Reality for Tech Writers So many professions have got their holidays, but…