Technical Writing Blog

Diataxis calls itself a “systematic approach to technical documentation authoring.” In a nutshell, it’s a framework for building your documentation. It puts the needs of the reader—the person we’re writing our documentation for—as a priority and the cornerstone of documentation creation. In the center of the Diataxis are four distinct user needs and four documentation…

Regardless of experience level, it is essential for technical communicators to stay current with emerging trends and industry best practices. Attending conferences is one of the finest methods to achieve this. In 2024, excellent technical communication conferences will be held all over the world, offering opportunities to learn new skills, connect with other professionals, and…

In 2026, technical writers will have better tools than ever to create, edit, and publish professional documentation and other complex content. Read on for an inside look at the very best authoring solutions that technical writers should have on their radars to work smarter and more efficiently in 2026, crafting everything from a simple how-to…

In 2032, the Bureau of Labor Statistics (US) anticipates a 7% increase in job prospects for technical writers. Now, as we go into 2024, we’re starting to see that the prediction has proven to be accurate. Today, technical writing is a rapidly developing sector expected to experience substantial growth in the coming years. The increased…

APIs (Application Programming Interfaces) have become increasingly popular in recent years for building and connecting software applications. According to Postman’s 2023 State of the API report, APIs are becoming more essential for companies to stay competitive and to provide value to their customers. And as more developers make APIs a core part of their technology…

To create truly effective documentation, technical writers and developers need to collaborate closely despite the fact that they usually have slightly different priorities. Writers aim to produce comprehensive docs that aid end users. Developers focus more on building and shipping robust software. This inherent mismatch in goals can lead to friction: developers may resist allocating…

As you know, ClickHelp is a flexible help authoring tool, and it’s quite suitable for creating API documentation, among other things. We also provide a REST API for task automation and integration of your documentation workflow into business processes. As we constantly improve and expand the API docs features in our product, we keep a…

Where UX Writing and Technical Writing Overlap Traversing the vast ocean of technical writing can feel overwhelming. There are so many different nuances to consider in enhancing user experience, explaining technical products, or structuring content to meet the needs of the target audience. And like every ship, your product needs a wise captain to guide…

From icons and logos to illustrations and photos, visual content is an integral part of our internet experience. It’s out of the question that it must not only be pleasant and useful but also accessible to everyone, including visually impaired people. To achieve that, you must pair your visual content with alternative text description, or…

Nowadays, almost every brand has a range of accounts on different social media platforms, and we, as tech writers, can’t miss a chance to look into the matter and see for ourselves whether it could be a useful tool for us to promote documentation or not. Why Would You Need to Promote Your Documentation? Let’s…