Technical Writing Blog

We are delighted to announce a new partnership between ClickHelp AM LLC and Tech-Tav Documentation, Ltd. Tech-Tav becomes an authorized reseller and service partner in Israel. A new collaboration will help lead the industry towards newer and better ways for technical writers to deliver content to customers in an engaging and worthwhile user experience. Both…

Think about a huge user manual. It consists of numerous topics and sections. Each of them may contain any number of pages. What if you need to find a specific piece of content? Are you going to look through all the topics, sections, etc.? I am sure you are not. Either you’ll use a full-text…

Technical writing is all about the content that focuses on providing detailed and clear information on the product or service. It contains a factual and straightforward message. Technical writers convert complex technical information into useful and easy-to-understand language. You should know that there are different types of technical writing, for example, online tutorials, instruction manuals,…

How to regulate the work of a large company? Let’s say a factory? Technical writers surely know the right answer: with the help of technical documentation. To be more specific, an operation and maintenance manual is the right thing for a factory. In small companies, one doesn’t need so much time and effort to make…

The rate of chronic diseases constantly grows with early diagnosis and treatment. It all leads to an increasing number of patients undergoing diagnostics and surgical procedures. Such a rise is fueling the demand for medical devices. And medical devices, in their turn, become more sophisticated and complex; at the same time, they require users to…

A new year has come, and we are excited to meet what it will bring us. Of course, we cannot divine what the future will be like. But we can discuss the most widely spread tendencies that will take place in 2022 as we did in the past years. Let’s stick to our nice tradition…

The year 2020 has turned the conferencing upside down, and events in 2021 have primarily been online due to the COVID-19 pandemic. As we approach 2022, many events that were canceled or held online-only are planning a big off-line comeback. So if you didn’t get the chance to visit in-person tech events in 2020 and…

When most people hear the word “hat”, they think about headwear. But for technical writers, this is an abbreviation of a help authoring tool (HAT). Help Authoring Tools are used by technical communicators and software authors to create, publish, and distribute help files, manuals, and documentation. What Is a Help Authoring Tool? Help Authoring Tools…

Success in the manufacturing industry depends on how everything works, so creating standard work by clearly defining and structuring what is done is crucial. Process, procedure, and work instructions are created to standardize and control work. And there are distinctive characteristics between these three types of documentation, which often cause confusion in their application. So…

What are the SEO peculiarities of online technical content creation? Of course, if you write password-protected user manuals covering sensitive information, SEO is the last thing you’ll care about. But what if you write public user manuals and knowledge bases, and your aim is to make them available to as many people as possible? Right,…