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Technical Writing Blog

Grow your technical writing expertise with industry news, best practices, articles, product updates

ClickHelp March 2019 Release Overview – Aurora Polaris

ClickHelp March 2019 Release Overview – Aurora Polaris

For several weeks now, we have been posting sneak peeks here on our blog revealing all the exciting changes the Aurora Polaris ClickHelp update is bringing to the table. In today’s blog, we are giving you an overview of some of those remarkable changes in our product. Get ready for the showdown! New Smoother Review…

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Posted in ClickHelp News on 3/21/2019

Importance of Accessibility in Technical Writing

Importance of Accessibility in Technical Writing

It is very important to make user manuals accessible to as many people as possible. Technical documentation is something we refer to pretty often in our daily lives because of all the technology around us. So, comfortable living implies being able to get access to user manuals and be able to read them. And, we…

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Posted in Technical Writing on 3/12/2019

Understanding Medical Technical Writing

Understanding Medical Technical Writing

Health care is an important field for technical writing. Modern medicine is extremely techy and quality of user manuals is expected to be high as human lives and well-being depend on it. Medical Technical Writers The healthcare industry traditionally employs many technical writers. And it is safe to say that the trend is going to…

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Posted in TechComm Career Path on 3/7/2019

ClickHelp March Release Sneak Peek – Agile Technical Writing

ClickHelp March Release Sneak Peek – Agile Technical Writing

We are about to provide you with another exclusive insight into the next ClickHelp product release! Today, we will share details of an exciting feature that will become available this March. ClickHelp users are getting the possibility of updating/adding any amount of help topics to their docs instead of preparing the whole project for an…

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Posted in ClickHelp Features on 3/4/2019

Sneak Peeks – Navigation, Taxonomies, mini-TOC, FTS

Sneak Peeks – Navigation, Taxonomies, mini-TOC, FTS

As the March ClickHelp release approaches, the ClickHelp team is getting more and more excited as we are eager to share with you all the awesome things we have been working on for the last several months. This sneak peek blog post is dedicated to drastic functionality improvements of taxonomies, full-text search, and navigation. Keep…

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Posted in ClickHelp Features on 2/27/2019

ClickHelp March Release Sneak Peek: Readability Score and Reporting

ClickHelp March Release Sneak Peek: Readability Score and Reporting

A new sneak peek post and even more excitement comes with it! We are going to tackle a very important topic in the upcoming ClickHelp release – your user’s satisfaction with the technical docs you create. You sure have a general idea about how readable your user manuals are. But, does this idea have any…

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Posted in ClickHelp Features on 2/22/2019

ClickHelp March Release Sneak Peek: Enhanced Review Process

ClickHelp March Release Sneak Peek: Enhanced Review Process

Today, we are really excited to give you this exclusive sneak peek into the ClickHelp March release. We have prepared numerous product enhancements and feature updates, and we are eager to share them with our clients! More sneak peek posts are coming in the following weeks. Reviewing is a crucial part of technical writing. And,…

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Posted in ClickHelp Features on 2/21/2019

Adapting Technical Documentation for Mobile Devices

Adapting Technical Documentation for Mobile Devices

Quite a while ago, technical documentation became accessible online for many products. And, it was an important step in the evolution of technical writing. People didn’t have to store printed technical documentation anymore. In case a device was out of order, they didn’t have to organize a search party for that old I-was-sure-it-was-in-that-drawer user manual….

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Posted in Technical Writing on 2/15/2019

How to Organize Your Workplace

How to Organize Your Workplace

Take a look at your workspace. What are your thoughts? Do you feel encouraged and full of productive energy to create superb technical documentation when you are looking at it? If the answer is ‘yes’, then this article is probably not for you; but you could still give it a read, because the right answer…

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Posted in Education on 2/12/2019

Best Practices for API Documentation

Best Practices for API Documentation

API is on top of its game now. The market is growing, the products are being developed and improved. This means that API documentation will be in the center of attention in the years to come, as well. API documentation stands out as a pretty unique product due to specifics of the field. Therefore, we…

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Posted in Technical Writing on 2/8/2019