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Technical Writing Blog

Grow your technical writing expertise with industry news, best practices, articles, product updates

Online Documentation and SEO. Part 7 – Robots.txt

Online Documentation and SEO. Part 7 – Robots.txt

Typically, each web site has directories and pages that should not be indexed by search engines. For example, printed versions of web site pages, pages of the security system (registration, authentication). There may also be directories like administrator resources folder, various technical folders. In addition, webmasters may want to give additional information about indexing to…

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Posted in SEO Lifehacks on 9/11/2013

Online Documentation and SEO. Part 6 – Content Order

Online Documentation and SEO. Part 6 – Content Order

The order of words in a text is used by search engines in ranking. It is a known fact, which should be paid attention to. First of all, the beginning of text is very important for search engines. Therefore, this part of any text must contain keywords and basic information about the content.

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Posted in SEO Lifehacks on 9/9/2013

Online Documentation and SEO. Part 5 – AJAX Navigation & Hashbang

Online Documentation and SEO. Part 5 – AJAX Navigation & Hashbang

When readers are browsing online documentation, they click cross-topic links a lot, and use the Table of Contents navigation quite often. With these use cases, if the entire page re-loads on every navigation, this may harm the documentation usability. To improve online documentation responsiveness, technical writers often use AJAX navigation. The idea is simple –…

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Posted in SEO Lifehacks on 8/28/2013

Online Documentation and SEO. Part 4 – Google Analytics

Online Documentation and SEO. Part 4 – Google Analytics

This is a continuation of a blog post series on the SEO aspect of technical writing. And now we want to talk briefly about Google Analytics – the powerful and free statistical tool by Google.

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Posted in SEO Lifehacks on 8/20/2013

Online Documentation and SEO. Part 3 – Keywords Meta Tag

Online Documentation and SEO. Part 3 – Keywords Meta Tag

This is a continuation of a blog post series on the SEO aspect of technical writing. First of all, the “keyword” attribute for the Meta element is designed specially for Search Engines.

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Posted in SEO Lifehacks on 8/16/2013

Online Documentation and SEO. Part 2 – Crawler-Friendly Pages

Online Documentation and SEO. Part 2 – Crawler-Friendly Pages

This is a continuation of a blog post series on the SEO aspect of technical writing. You can find the first post here: Part 1 – Human-Readable URLs. Web crawlers used by search engines request web pages by URL. At that, most of the search spiders do not run any scripts when loading pages… It’s…

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Posted in SEO Lifehacks on 8/9/2013

Online Documentation and SEO. Part 1 – Human-Readable URLs

Online Documentation and SEO. Part 1 – Human-Readable URLs

Search Engine Optimization (SEO) has always been something only the Marketing Teams thought of. What they did was creating relevant content, putting the right words to the page content, linking pages to each other, and so on. As a result, with the right content on your website, search engines were able to properly understand the…

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Posted in SEO Lifehacks on 8/4/2013

What is Society for Technical Communication

What is Society for Technical Communication

All technical writers know the abbreviation STC. Yes, its the Society for Technical Communication. Wikipedia says that STC is the largest organization of its type in the world. So, we have decided to describe the STC briefly for all who havent heard about it.

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Posted in Technical Communication on 7/1/2013

Notes on Social Networks

Notes on Social Networks

We already wrote about measurement of social influence in a previous post. And now wed like to talk briefly about social networking services and ClickHelp, of course!

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Posted in ClickHelp Features on 6/21/2013

Free Trials of Documentation Tools

Free Trials of Documentation Tools

Many HAT vendors have free versions of their documentation tools or servises. And ClickHelp isn’t an exception you can try our tool absolutely free for 30 days: get ClickHelp Free Trial. Let’s see what other documentation tools are available for a free trial… ClickHelp Free Trial Server: Author-it 30-Day Free Trial: Doc-To-Help Free Trial: ePublisher…

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Posted in Technical Writing on 6/5/2013