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Technical Writing Blog

Grow your technical writing expertise with industry news, best practices, articles, product updates

Importance of Document Version Control in Technical Writing

Importance of Document Version Control in Technical Writing

Document version control is a vital part of any documentation management process, where it is necessary to keep track of all changes made to the documents. It is used in various fields, such as software development or design and construction. Document version control is required in any field of technical writing, particularly in long-term projects…

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Posted in Technical Writing on 6/15/2023

The Advantages of Using Templates in Technical Writing

The Advantages of Using Templates in Technical Writing

The way documentation looks is not just text or visuals placed on a page. The appearance of technical information includes a complex system of features. Some time ago, documentation features were regulated by style guides available in every company. Traditionally, company style guides were based on popular stylebooks such as the Modern Language Association Handbook,…

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Posted in Technical Writing on 6/7/2023

Creating a Taxonomy from the Ground Up with Findability in Focus

Creating a Taxonomy from the Ground Up with Findability in Focus

The creation of content is an on-going process. The company’s technical writers constantly create content to support the product, incorporating new features and developments. Additionally, it is common for similar issues to be covered in different documents, as is typical for CCMSs (component content management systems). These circumstances give rise to the challenges of searchability…

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Posted in Technical Writing on 5/31/2023

How to Work with PDF Files: Editing and Translating

How to Work with PDF Files: Editing and Translating

These days, PDF files — short for “Portable Document Format” — are one of the most regularly used files. One can say it has almost become a usual requirement that simplifies the interaction between departments and increases the working productivity overall. There are some undeniable advantages that made PDFs such a helpful office assistant. Compatibility….

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Posted in Technical Writing on 5/26/2023

Maximizing User Satisfaction: Improving Technical Documentation with User Feedback

Maximizing User Satisfaction: Improving Technical Documentation with User Feedback

If technical writing is your trade, you should know that it is not a one-way street. Technical writers collaborate with other stakeholders, such as managers, marketers, and developers. However, many writers tend to forget that they work primarily for the target audience. That is why the main factor in developing technical documentation is the opinion…

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Posted in Technical Communication on 5/25/2023

What Is a Business Requirements Document

What Is a Business Requirements Document

A business requirements document (BRD) is a reflection of the main idea behind a project. It describes the goals and objectives of the project and the results it is designed to achieve. No matter what field you are working in, you need a robust BRD to manage and align all the activities within the project….

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Posted in Technical Writing on 5/17/2023

Top Features to Look For in an Online Documentation Tool

Top Features to Look For in an Online Documentation Tool

Today, documentation is one of your company’s assets. It helps your customers understand how your product works or, putting it differently, enhances the usability of your product. This is why documentation should often combine seemingly opposite features. It should be both comprehensive and concise, visually appealing yet informative, neutral but also stylish (or even extravagant…

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Posted in Technical Writing on 5/10/2023

70 Years of Educating Technical Writers: The STC Story

70 Years of Educating Technical Writers: The STC Story

Source: LinkedIn. For 70 years, the Society for Technical Communication (STC) has been at the forefront of advancing the theory and practice of technical communication. In this article, we’ll take a closer look at the history and mission of the STC and explore how it has contributed to the success of its members and the…

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Posted in Technical Communication on 5/3/2023

ClickHelp April 2023 Blossom Update Overview

ClickHelp April 2023 Blossom Update Overview

Our latest Blossom update will take your content creation to the next level with Markdown import, better PDF export, Confluence import updates, and more. We have made the initial steps towards a complete transformation of the Contributor’s app that are sure to ease your work inside the portal. Furthermore, we have implemented a bunch of…

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Posted in ClickHelp News on 4/27/2023

How to Develop an Employee Handbook

How to Develop an Employee Handbook

At least once in their career, most employees, both new hires and experienced ones, have faced a situation when they lack information concerning their working routine, business relations, or legal counsel (information about their rights and responsibilities). Each time this happens, employees find themselves in an information vacuum which is a fertile ground for the…

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Posted in Technical Writing on 4/19/2023