Author: ClickHelp Team

Technical writing deals with different technical spheres such as engineering, science, manufacturing, medicine, etc. It may seem that this profession is boring. So many people hesitate to start their career in this field. We decided to show you what inspired people to choose this profession. Believe us, they have powerful reasons. Creative Tasks Because of…

What do you expect from a help authoring tool? Let us try and guess: an intuitive interface, stability, flexibility in terms of features, a lot of supported formats, a great customer service, a reasonable price. We might have missed out on a couple of things, but you get the idea. But, what if a solution…

Almost any product has some kind of documentation to go with it. It might be just a warning or brief usage instructions. And, still, even then, there’s supposed to be a person allocated to write these two lines, and, more importantly, to decide what’s even supposed to be written. For more complex products, however, there…

Nowadays technical writing careers, also known as technical communications, are one of the most popular jobs. They’re on the 85th place in the top 100 of the best jobs according to U.S.News. However, people are afraid to start their career in technical writing because the most widespread myth is that technical writers are underpaid. This…

According to a recent research, it’s possible to hack voice-activated assistants like Apple’s Siri and Amazon’s Alexa. These systems are sensitive to hidden commands that you don’t hear. Researchers from University of California, Berkeley, and Georgetown University showed in 2016 that such command sounds could be in YouTube videos, radio programs and even in white…

The times when technical writers were using Notepad or MS Word to create user manuals are over. Now, we have a big and dynamic market of technical writing tools. But, the more solutions emerge – the more difficult it is to find the one that suits best. Or, even to figure out the right parameters…

We think that lifehacks are awesome! So, we’ve prepared a list of them specifically for technical writers. They will help you to stay focused, productive and enjoy what you love doing the most – writing. Without further ado, the 6 lifehacks that’ll revolutionize your work process. 1. Declutter Your Workspace ‘Decluttering’ is a very popular…

User manuals serve as a vital link between manufacturers and end users. They provide details on the installation, use, maintenance, and troubleshooting of a product. A well-crafted user manual can significantly reduce the time customers spend learning how to use a product, while also lowering the company’s costs associated with providing customer support. In this…

We are happy to announce that ClickHelp software documentation tool has become a two-time winner of the following awards given out by the Finances Online experts: the Rising Star 2017 and the Great User Experience awards.   The Rising Star award is given to new SaaS products that recently got increasingly popular on the market,…

Last year we hired a new player to our team – Bradley Nice, a former technical communicator and blogger on Medium. Brad has a vast amount of experience in both being a part of technical documentation departments in companies and working on his own as a freelance technical writer. Throughout his career a lot of…