Technical Writing Blog

Today, documentation is one of your company’s assets. It helps your customers understand how your product works or, putting it differently, enhances the usability of your product. This is why documentation should often combine seemingly opposite features. It should be both comprehensive and concise, visually appealing yet informative, neutral but also stylish (or even extravagant…

At least once in their career, most employees, both new hires and experienced ones, have faced a situation when they lack information concerning their working routine, business relations, or legal counsel (information about their rights and responsibilities). Each time this happens, employees find themselves in an information vacuum which is a fertile ground for the…

‘Reading and comprehension skills’ is a term usually associated with schooling. We often hear these words pronounced by a school teacher and applied to students. We are used to thinking these skills are relevant only at the beginner stages of education. However, ‘reading and comprehension’ is a skill we use daily, actually, every time we…

Any technical writer knows that the document creation process can be full of challenges. From using the right terminology to using the appropriate tools, there are a lot of things that can trip you up. For example, technical writing in the pharmaceutical industry is a highly specialized field with very little “creative license” with documents….

The selling process is often regarded as art, as sales depend greatly on the talent some salespeople have (and some don’t). You may call it charisma, charm, magnetism, or personal attractiveness. Whatever it is, there is something irrational in the sales process that cannot be explained. This is partly because selling is primarily based on…

Your ‘ideal product concept’ may be ‘not so ideal’ after the product launch. This is often the case when you get negative feedback from customers. The features they get turn out to be not the best solutions for their problems. They may solve them but partly or, in the worst case, be useless. This situation…

In our volatile world, updates of many SaaS products happen too often sometimes. It can be every month or two weeks, daily, or even several times each day. New features are added to online platforms, and it can be hard for users to keep track of everything. That’s why it is important to make announcements…

It is not necessarily fiction that you are going to write. It can be anything from your collection of posts in the travel blog to cooking experiments. Every experience deserves to be shared. However, when it comes to publishing, authors are often discouraged by the price of paperback copies. It is usually here that the…

A commercial proposal is a document you need to start a relationship with a new client. It contains the most relevant information about your company and business, describes the advantages of cooperation you offer for the potential client, and says in what way you are different from your competitors. In your business practice, you will…

A software application can be a good solution for developing and mature business. It can attract new buyers, enlarge the target market, and bring more profit. However, these goals can be attained only if your app can be used easily, almost intuitively. Surely, you have come across many mobile applications that can get you stuck…