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Technical Writing Blog

Grow your technical writing expertise with industry news, best practices, articles, product updates

How Can Data Analytics Help Technical Writers

How Can Data Analytics Help Technical Writers

Whenever you buy a product, the cost of data analysis is included in its price. No matter what it is, a broom, a rug, a croissant, or some software, you always pay for the data analysis that was carried out to tailor this product, especially for you. This product has reached you because you have…

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Posted in Technical Writing on 8/17/2022

Things You Absolutely Need to Know to Create a Help Center

Things You Absolutely Need to Know to Create a Help Center

A help center has become an essential element of any website. Without a help page, your customer service will be flooded with complaints and requests, often similar or even identical. To avoid this, product developers and technical writers should think of creating an efficient help center at the initial stage of content creation. What Is…

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Posted in Technical Writing on 7/20/2022

Tips to Write a Perfect Technical Writer Resume

Tips to Write a Perfect Technical Writer Resume

When applying for a job, you need to submit a CV (curriculum vitae) with your personal details, education, qualifications, and work history. Most jobs are advertised online, and before you submit your CV, you should study the job description carefully. It is important to find exactly what the employer is looking for (a certain amount…

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Posted in Technical Writing on 7/13/2022

Who Is an API Technical Writer?

Who Is an API Technical Writer?

There are many types of technical writers, such as an automotive technical writer, a technical writing manager, etc. This blog will explain what an API technical writer’s job is about. What Is an API? API stands for Application Programming Interface. It means a code that allows two different apps to work together. For instance, look…

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Posted in Technical Writing on 6/29/2022

Content Usability and Contexts

Content Usability and Contexts

Marketers have long realized that products won’t sell themselves. Sales have to be boosted by high-quality content that accompanies every product. Most often, content means technical documentation that comes together with the product: manuals, quick start guides, specs, instructions, etc. The marketability of the products depends on these documents. However, the availability of these docs…

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Posted in Technical Writing on 6/22/2022

How to Use Technical Content to Improve Customer Experience

How to Use Technical Content to Improve Customer Experience

Technical content is what you need to attract the target audience to your product, project, or business. Your product may be theoretically in demand, but people won’t become your customers until you formulate for them what they need. This may sound absurd, but this is real: people often cannot figure out for themselves what kind…

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Posted in Technical Writing on 6/8/2022

How to Write Awesome Internal Documentation?

How to Write Awesome Internal Documentation?

As your business grows, your company knowledge base expands. Documents tend to accumulate on the employees’ PCs, usually connected by intranet. This is an internal document management system allowing for storing and sharing information. The information is generally structured. Every employee can see the structure in the file manager. It is presented in folders usually…

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Posted in Technical Writing on 5/25/2022

Simplified Technical English (STE): Rules and Examples

Simplified Technical English (STE): Rules and Examples

There’s a notion in technical writing connected with documentation created in English called Simplified Technical English. This is quite an interesting concept that definitely deserves the attention of the techcomm community. Let’s start with a brief history of this term. When Things Got Way Too Complex It all started in the civil branch of the…

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Posted in Technical Writing on 4/29/2022

Automotive Technical Writer: Job Description

Automotive Technical Writer: Job Description

Technical writers work in a wide range of industry-specific fields like IT, banking and finance, machine building, medical equipment, automotive technologies, etc. Any industry which implies description of standard operating procedures in the form of instructions, case deflection, specifications, user manuals, and other documentation requires technical writing services. However, if you say ‘I am a…

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Posted in Technical Writing on 4/27/2022

Must-Follow Best Practices to Create an Internal Wiki for Your Company

Must-Follow Best Practices to Create an Internal Wiki for Your Company

In any company, there is always a standard set of questions the employees usually ask their boss, colleagues, HR, or accounting specialists. A large group of these frequently asked questions (FAQs) refers to HR issues as it concerns the internal code of conduct: regular working hours, the possibility of ‘flexible working,’ the so-called ‘non-traditional business…

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Posted in Technical Writing on 4/20/2022