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Technical Writing Blog

Grow your technical writing expertise with industry news, best practices, articles, product updates

Essential UX Roles: UX Manager, UX Researcher, UX Engineer

Essential UX Roles: UX Manager, UX Researcher, UX Engineer

The domain of User Experience (UX) is extremely broad, encompassing all the experiences a person might have while using a particular product, system, or service. The goal of UX is to design products that provide meaningful and relevant experiences to users. This includes designing the entire lifecycle of a product: branding, design, and usability functions….

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Posted in TechComm Career Path on 8/7/2024

5 Main Challenges Technical Writers Face

5 Main Challenges Technical Writers Face

Technical writers are high-caliber professionals, often working behind the scenes to transform complex information into digestible, user-friendly documentation. Their role is pivotal in bridging the gap between intricate systems and the end-users who rely on clear instructions. However, the work of a technical writer is fraught with challenges. They must navigate access issues with busy…

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Posted in Self-Development on 7/31/2024

The Power of Knowledge Management Portals

The Power of Knowledge Management Portals

Imagine a mid-sized company, let’s call it “CodeCrafters,” that has not yet adopted a knowledge management portal. The technical writers at CodeCrafters face a challenging and inefficient work environment typical of the pre-digital era. They rely on a disjointed system of document management, using a combination of local drives, shared folders, and email to create,…

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Posted in Technical Communication on 7/24/2024

Understanding the Role of Proofreaders

Understanding the Role of Proofreaders

Imagine a company that prides itself on being a fast-paced, efficient content mill. In their rush to churn out content, they have dispensed with the services of a proofreader. At first, this sounded like a brilliant cost-cutting move. But it didn’t take long to realize how much their lack of a proofreader was costing them….

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Posted in TechComm Career Path on 7/17/2024

12 Best Online Documentation Software and Tools for 2024

12 Best Online Documentation Software and Tools for 2024

Whether you’re creating a simple how-to guide or diving deep into comprehensive API documentation, online documentation tools will provide the flexibility and functionality needed to deliver exceptional results. A key feature is their integration with third-party applications, enabling writers to incorporate version control, project management, and analytics directly into their workflow. Additionally, advanced formatting and…

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Posted in Technical Writing on 7/10/2024

Skeleton Illustrations to Improve UX in Technical Documentation

Skeleton Illustrations to Improve UX in Technical Documentation

Envision a user eagerly clicking on a link to access a technical guide for a new software tool they are learning. As the page loads, instead of a skeleton screen that outlines where text and images will soon appear, they are met with a blank canvas or a spinning wheel. This absence can leave the…

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Posted in Documentation UX on 7/3/2024

Googling Like a Pro: A Guide for Technical Writers

Googling Like a Pro: A Guide for Technical Writers

Imagine that you are looking for reliable information in a trusty search engine. You type in your query and hit enter, expecting a treasure trove of knowledge to appear before your eyes. Instead, what you see is a digital wasteland littered with misinformation, outdated sources, and irrelevant clickbait. This blog will help you tailor your…

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Posted in SEO Lifehacks on 6/26/2024

Engage, Respond, Improve: Maximizing User Interaction with Comments and Feedback

Engage, Respond, Improve: Maximizing User Interaction with Comments and Feedback

Engaging with your audience is more than just sharing information; it’s about fostering conversation and building a community. In the digital age, comments and feedback serve as the lifeblood of user interaction, transforming monologues into dialogues and single narratives into rich, multi-perspective discussions. In this blog post, we’ll delve into the art of encouraging user…

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Posted in Documentation UX on 6/19/2024

Overcoming Obstacles in AI Corporate Integration

Overcoming Obstacles in AI Corporate Integration

Artificial Intelligence (AI) stands at the forefront of technological innovation, promising to revolutionize the way companies operate. However, the path to integrating AI is fraught with challenges that can hinder its adoption. In a LinkedIn survey we conducted not long ago, we posed a simple question to our audience: “What reasons prevent you from using…

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Posted in Technology on 6/13/2024

Mastering Content Reuse: Best Practices for Maximizing Your Digital Assets

Mastering Content Reuse: Best Practices for Maximizing Your Digital Assets

In the ever-changing world of digital content, the idea of content repurposing has become a strategic cornerstone for marketers, content writers, and SEO experts alike. But what exactly is content reuse? At its core, content reuse is the repurposing and redistribution of existing material across multiple platforms and media. This method eliminates the need to…

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Posted in Technical Writing on 6/5/2024