Popular Documentation Myths Busted with ClickHelp
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Conferences for technical communicators are essential to increasing your expertise in the field, learning something new, and networking. That is true for the MEGAComm 2022 conference that took place at the beginning of February. It was a global event for tech comm-related experts who wanted to be in the loop with the latest in the sphere of technical communication. ClickHelp participated as a gold sponsor and a speaker. For those of you who missed our presentation of Popular Documentation Myths Busted with ClickHelp and are interested in seeing the session’s recordings, welcome to this blog. We hear a lot of myths when talking to our potential customers, and we have decided to gather the most commonly encountered, explode them, and show you that everything is far simpler than it seems.
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Googling the Internet tells that documentation is a must in every software development project. Reliable documentation provides an accurate overview of your software, good insight on how to use your software, and easy onboarding for new users of your software. The difficulty lies in how to present all the documentation so that customers would want to read it. The answer is – a good-looking documentation site! ClickHelp can assist you with this also.
You wouldn’t want to write and create everything from scratch and fall into the traps of different myths if there is such a solution as ClickHelp available. Our presentation at MEGAComm 2022 dispels some myths you might have and ease all the hard work you’re doing with the content.
You can call the documentation a facade that people face and resort to when using your project. So always keep it updated and put yourself in the place of your users!
Good luck with your technical writing!
ClickHelp Team
Author, host and deliver documentation across platforms and devices
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