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Author: Elmira

Elmira

About Elmira

Hi, I’m Elmira, as part of the ClickHelp team, I stay updated on the latest trends and best practices in technical writing, user documentation, and project management to bring you valuable insights. My goal is to make your reading experience both enjoyable and impactful. Feel free to explore our blog for more helpful resources and inspiration!

Dale-Chall Readability Formula: How It Works and When to Use It

Dale-Chall Readability Formula: How It Works and When to Use It

In presenting new information, clarity is more essential than ever. Whether you’re addressing students, experts, or a general audience, your message must be easy to understand. That’s where readability formulas come in. One of the most established, well-researched, and widely used tools is the Dale-Chall Readability Formula. Known for its precision and application in education,…

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Posted in Education on 7/7/2025

Why Your Business Needs Project Management Software

Why Your Business Needs Project Management Software

Effective project management plays a critical role in achieving organizational goals and enhancing team efficiency. Whether you run a large enterprise or a small business, the right project management software can simplify processes, improve collaboration, and contribute to your success. In this article, we’ll explore the key features of project management software, why it’s essential…

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Posted in Technical Communication on 7/2/2025

ClickHelp AI Suite Launch: Talk to Docs and Scale with Ease

ClickHelp AI Suite Launch: Talk to Docs and Scale with Ease

Your documentation used to just sit there.You wrote it. You published it. Maybe someone read it. But things have changed. Your documentation is no longer just written and published—it’s a living, collaborative workspace used by teams across countries and time zones. It helps your customers solve problems, powers integrations, and shapes how your product is…

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Posted in ClickHelp News on 6/26/2025

How to Insert Links in Documents and ClickHelp: A Step-by-Step Guide

How to Insert Links in Documents and ClickHelp: A Step-by-Step Guide

Today, the ability to seamlessly insert links into your content is crucial. Whether you’re working on a document, crafting an email, or building online help, hyperlinks are the key to connecting information and guiding users through a web of resources. In this article, you’ll learn how to effectively insert hyperlinks in various scenarios, including an…

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Posted in Technical Writing on 6/24/2025

Task Management Software: What to Know Before You Buy

Task Management Software: What to Know Before You Buy

If you’re trying to become more organized, efficient, and—most importantly—ensure tasks don’t slip through the cracks, it’s time to consider task management software. At the same time, you might be hesitant to adapt software to fit your strategy and make it work for you. You’re likely looking for an out-of-the-box solution—something you can start using…

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Posted in Technical Communication on 6/18/2025

What Is the SMOG Index – A Complete Guide to Readability Scores

What Is the SMOG Index – A Complete Guide to Readability Scores

Understanding the readability of a text is crucial for writers, marketers, educators, and anyone aiming to ensure their content is easily understood by the target audience. Among the various readability formulas available, the SMOG Index (Simple Measure of Gobbledygook) is a widely recognized tool used to assess the reading level of written material—especially in marketing,…

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Posted in Documentation UX on 6/11/2025

Top 8 Document Collaboration Tools for Teams

Top 8 Document Collaboration Tools for Teams

Document collaboration software has become essential in today’s digital world, where teams need to stay aligned and work seamlessly together. Whether your business is creating technical documentation, marketing content, or internal knowledge bases, the right collaboration tool can automate workflows, improve communication, and significantly boost productivity. As remote work and distributed teams become more common,…

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Posted in Technical Communication on 6/4/2025

The Ultimate Guide to Your Product Manual

The Ultimate Guide to Your Product Manual

When you start using a new digital product, device, or gadget, it’s an exhilarating experience—you’re eager to see how well it performs and what features it offers. However, to truly unlock its full potential, a well-designed manual is essential. A good product manual is key to understanding and maximizing the product’s capabilities. In this comprehensive…

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Posted in Technical Writing on 5/28/2025

Best Practices for Making User Assistance More Engaging

Best Practices for Making User Assistance More Engaging

User assistance (UA) is essential for helping users navigate and use software applications effectively. It is closely tied to user onboarding, enabling users to quickly understand and experience the value of your app. Traditional static documentation is no longer sufficient, as users increasingly expect interactive and engaging learning experiences. To meet these evolving expectations, organizations…

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Posted in Technical Communication on 5/21/2025

Documentation Guide: How to Write Clear and Effective Documentation Step-by-Step

Documentation Guide: How to Write Clear and Effective Documentation Step-by-Step

One of the biggest challenges in writing documentation is not knowing what the final product should look like. Common questions include: What should I document? How should I write it? What does good documentation look like? How should it be structured? It’s difficult to create effective documentation without a clear model to follow. High-quality documentation…

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Posted in Technical Writing on 5/15/2025