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Author: Elmira

Elmira

About Elmira

Hi, I’m Elmira, as part of the ClickHelp team, I stay updated on the latest trends and best practices in technical writing, user documentation, and project management to bring you valuable insights. My goal is to make your reading experience both enjoyable and impactful. Feel free to explore our blog for more helpful resources and inspiration!

How to Develop an Employee Handbook

How to Develop an Employee Handbook

At least once in their career, most employees, both new hires and experienced ones, have faced a situation when they lack information concerning their working routine, business relations, or legal counsel (information about their rights and responsibilities). Each time this happens, employees find themselves in an information vacuum which is a fertile ground for the…

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Posted in Technical Writing on 4/19/2023

Structured Authoring Environments and Pharma Industry

Structured Authoring Environments and Pharma Industry

Any technical writer knows that the document creation process can be full of challenges. From using the right terminology to using the appropriate tools, there are a lot of things that can trip you up. For example, technical writing in the pharmaceutical industry is a highly specialized field with very little “creative license” with documents….

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Posted in Technical Writing on 3/30/2023

What Is a Market Requirements Document?

What Is a Market Requirements Document?

Your ‘ideal product concept’ may be ‘not so ideal’ after the product launch. This is often the case when you get negative feedback from customers. The features they get turn out to be not the best solutions for their problems. They may solve them but partly or, in the worst case, be useless. This situation…

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Posted in Technical Writing on 3/15/2023

ClickHelp Steals the Show at MEGAComm 2023: Git, OpenAPI, Confluence

ClickHelp Steals the Show at MEGAComm 2023: Git, OpenAPI, Confluence

The annual MEGAComm conference – one of the most significant gatherings of communication professionals, was held from February 22-23, 2023. And it was a blast! So many captivating presenters, and ClickHelp was one of them. The company’s team of experts was on hand to provide demos, answer questions, and share insights into how businesses can…

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Posted in ClickHelp News on 3/1/2023

ChatGPT for Technical Writing Purposes

ChatGPT for Technical Writing Purposes

The tech industry is constantly evolving, so it’s important to stay up-to-date with the latest developments and be adaptable and open-minded to new technologies and trends. Today we’re reflecting on ChatGPT by OpenAI. This revolutionary technology is all over the news, so we couldn’t walk on by it and decided to look at it in…

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Posted in Technology on 2/15/2023

How to Announce New Features Efficiently

How to Announce New Features Efficiently

In our volatile world, updates of many SaaS products happen too often sometimes. It can be every month or two weeks, daily, or even several times each day. New features are added to online platforms, and it can be hard for users to keep track of everything. That’s why it is important to make announcements…

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Posted in Technical Writing on 2/1/2023

How to Create an Ebook?

How to Create an Ebook?

It is not necessarily fiction that you are going to write. It can be anything from your collection of posts in the travel blog to cooking experiments. Every experience deserves to be shared. However, when it comes to publishing, authors are often discouraged by the price of paperback copies. It is usually here that the…

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Posted in Technical Writing on 1/25/2023

TechComm Conferences in 2023

TechComm Conferences in 2023

Fresh year – fresh start! It’s time to shape up your future and grasp a chance to communicate or collaborate with scientists, research scholars, and industry leaders from various regions. Keep in mind that some events from this list will be updated or rescheduled. February Effective Technical Writing and Editing is an online course dedicated…

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Posted in Technical Communication on 1/11/2023

What Is a Product Requirements Document (PRD)?

What Is a Product Requirements Document (PRD)?

A software application can be a good solution for developing and mature business. It can attract new buyers, enlarge the target market, and bring more profit. However, these goals can be attained only if your app can be used easily, almost intuitively. Surely, you have come across many mobile applications that can get you stuck…

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Posted in Technical Writing on 1/4/2023

Tech Trends 2023

Tech Trends 2023

Technology is evolving at a fast rate, empowering change and progress. And it means you need to keep your eyes on the future to know which skills you’ll need to stay the much-wanted professional. So let’s see what emerging technologies you should watch for and make an attempt at in 2023 and possibly secure one…

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Posted in Technical Writing on 12/21/2022