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Author: Elmira

Elmira

About Elmira

Hi, I’m Elmira, as part of the ClickHelp team, I stay updated on the latest trends and best practices in technical writing, user documentation, and project management to bring you valuable insights. My goal is to make your reading experience both enjoyable and impactful. Feel free to explore our blog for more helpful resources and inspiration!

Who Is an API Technical Writer?

Who Is an API Technical Writer?

There are many types of technical writers, such as an automotive technical writer, a technical writing manager, etc. This blog will explain what an API technical writer’s job is about. What Is an API? API stands for Application Programming Interface. It means a code that allows two different apps to work together. For instance, look…

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Posted in Technical Writing on 6/29/2022

Content Usability and Contexts

Content Usability and Contexts

Marketers have long realized that products won’t sell themselves. Sales have to be boosted by high-quality content that accompanies every product. Most often, content means technical documentation that comes together with the product: manuals, quick start guides, specs, instructions, etc. The marketability of the products depends on these documents. However, the availability of these docs…

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Posted in Technical Writing on 6/22/2022

How to Use Technical Content to Improve Customer Experience

How to Use Technical Content to Improve Customer Experience

Technical content is what you need to attract the target audience to your product, project, or business. Your product may be theoretically in demand, but people won’t become your customers until you formulate for them what they need. This may sound absurd, but this is real: people often cannot figure out for themselves what kind…

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Posted in Technical Writing on 6/8/2022

Tech Comm Conferences for the Second Half of 2022

Tech Comm Conferences for the Second Half of 2022

It is the middle of 2022, and the events for technical communicators are going full blast. We hope you got the chance to attend some exciting and practicable conferences or webinars that we have listed in the article Conferences to Attend for Technical Writers in 2022. Since life is starting to go back to normal,…

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Posted in Technical Communication on 6/1/2022

How Can Translation Boost Your Business

How Can Translation Boost Your Business

International business means communicating in a multilingual environment. It implies developing documentation in more than one language. Such documents are contracts, everyday correspondence, and technical documentation, such as design and detailed design docs, specifications, instructions, manuals, case deflection, datasheets, drawings, etc. This is especially relevant for companies doing business in the field of EPC (engineering,…

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Posted in Translations on 5/18/2022

Automotive Technical Writer: Job Description

Automotive Technical Writer: Job Description

Technical writers work in a wide range of industry-specific fields like IT, banking and finance, machine building, medical equipment, automotive technologies, etc. Any industry which implies description of standard operating procedures in the form of instructions, case deflection, specifications, user manuals, and other documentation requires technical writing services. However, if you say ‘I am a…

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Posted in Technical Writing on 4/27/2022

Technical Writing Manager: Definition, Responsibilities, Job Description

Technical Writing Manager: Definition, Responsibilities, Job Description

Technical writers supporting your business may be high-caliber professionals, but without due supervision and management they will remain just a group of authors each working separately. To make the team really co-operative, a new position, that of a technical writing manager, has to be introduced. What Is a Technical Writing Manager? This is actually a…

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Posted in Technical Writing on 4/6/2022

Quick Start Guide: What Is It and How to Write a QSG?

Quick Start Guide: What Is It and How to Write a QSG?

Practice shows that no matter what the product is, its users generally fall into two categories: those who want to get a profound knowledge of the product before using it and those who wish first to start using the product and then learn all the details. People from the first category prefer to carefully read…

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Posted in Technical Writing on 3/23/2022

Good and Bad Technical Documentation Examples

Good and Bad Technical Documentation Examples

Are your user manuals good or bad? Let’s run them through our quick checklist. Don’t get discouraged if it turns out to be not perfect, this article contains a lot of ideas to follow that can change your software documentation for the better! Data Completeness and Accuracy Bad user manuals make customers feel frustrated and…

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Posted in Technical Writing on 3/11/2022

Popular Documentation Myths Busted with ClickHelp

Popular Documentation Myths Busted with ClickHelp

Conferences for technical communicators are essential to increasing your expertise in the field, learning something new, and networking. That is true for the MEGAComm 2022 conference that took place at the beginning of February. It was a global event for tech comm-related experts who wanted to be in the loop with the latest in the…

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Posted in ClickHelp News on 3/10/2022