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Author: Elmira

Elmira

About Elmira

Hi, I’m Elmira, as part of the ClickHelp team, I stay updated on the latest trends and best practices in technical writing, user documentation, and project management to bring you valuable insights. My goal is to make your reading experience both enjoyable and impactful. Feel free to explore our blog for more helpful resources and inspiration!

SDK Documentation: What Is It and What Is the Difference Between SDK and API?

SDK Documentation: What Is It and What Is the Difference Between SDK and API?

The present-day virtual reality is a dynamic world whose borders are expanding daily. Its basic features are growth and integration. Growth means more and more software, websites, platforms, and resources. These elements are not isolated. They are involved in the process of constant integration. Integration implies the existence of features that are identical or, at…

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Posted in Technical Writing on 3/9/2022

11 Skills of a Good Technical Writer

11 Skills of a Good Technical Writer

The definition of a technical writer is the following: a technical writer is an expert that deals with technical communication and transforms complex information into clear and concise technical documentation. A technical writer creates the following types of technical documentation: user manual, user guide, release notes, API documentation, reports, reviews, web pages, specifications, etc. What…

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Posted in Self-Development on 2/28/2022

Troubleshooting Guide: Definition, Importance, and Tips for Creating

Troubleshooting Guide: Definition, Importance, and Tips for Creating

Every business dreams of smooth running every day without interruptions. So that everything worked exactly as it should and there would be no stoppages to the day-to-day functions. But, there comes a time when something will go wrong at some point. And sometimes this requires the employees to solve problems. Most commonly, this is a…

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Posted in Technical Writing on 2/24/2022

Release Notes: Definition, Examples, How to Create Release Notes?

Release Notes: Definition, Examples, How to Create Release Notes?

When we think of release notes, we roll our eyes, remembering a dull side note met without enthusiasm by users. They’re a legal obligation that must be done, but they’re done without too much effort. A little while ago, people used to buy products and software, and there was no evident feedback bridge between developers…

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Posted in Technical Writing on 2/16/2022

ClickHelp Partnership With Tech-Tav

ClickHelp Partnership With Tech-Tav

We are delighted to announce a new partnership between ClickHelp AM LLC and Tech-Tav Documentation, Ltd. Tech-Tav becomes an authorized reseller and service partner in Israel. A new collaboration will help lead the industry towards newer and better ways for technical writers to deliver content to customers in an engaging and worthwhile user experience. Both…

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Posted in ClickHelp News on 2/9/2022

Technical vs. Academic, Creative, Business, and Literary Writing: What Is the Difference?

Technical vs. Academic, Creative, Business, and Literary Writing: What Is the Difference?

Technical writing is all about the content that focuses on providing detailed and clear information on the product or service. It contains a factual and straightforward message. Technical writers convert complex technical information into useful and easy-to-understand language. You should know that there are different types of technical writing, for example, online tutorials, instruction manuals,…

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Posted in Technical Writing on 1/26/2022

How to Write Comprehensive Instructions for Use for Medical Devices

How to Write Comprehensive Instructions for Use for Medical Devices

The rate of chronic diseases constantly grows with early diagnosis and treatment. It all leads to an increasing number of patients undergoing diagnostics and surgical procedures. Such a rise is fueling the demand for medical devices. And medical devices, in their turn, become more sophisticated and complex; at the same time, they require users to…

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Posted in Technical Writing on 1/12/2022

Conferences to Attend for Technical Writers in 2022

Conferences to Attend for Technical Writers in 2022

The year 2020 has turned the conferencing upside down, and events in 2021 have primarily been online due to the COVID-19 pandemic. As we approach 2022, many events that were canceled or held online-only are planning a big off-line comeback. So if you didn’t get the chance to visit in-person tech events in 2020 and…

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Posted in Education on 12/29/2021

Help Authoring Tools, MS Word, and Google Docs

Help Authoring Tools, MS Word, and Google Docs

When most people hear the word “hat”, they think about headwear. But for technical writers, this is an abbreviation of a help authoring tool (HAT). Help Authoring Tools are used by technical communicators and software authors to create, publish, and distribute help files, manuals, and documentation. What Is a Help Authoring Tool? Help Authoring Tools…

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Posted in Technical Writing on 12/22/2021

Processes, Procedures, and Work Instructions: Differences and Basic Principles

Processes, Procedures, and Work Instructions: Differences and Basic Principles

Success in the manufacturing industry depends on how everything works, so creating standard work by clearly defining and structuring what is done is crucial. Process, procedure, and work instructions are created to standardize and control work. And there are distinctive characteristics between these three types of documentation, which often cause confusion in their application. So…

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Posted in Technical Writing on 12/15/2021