Broader tech trends that shape a technical writer’s work — AI chatbots and text generators, mind mapping software, agent assist platforms, and cloud vs. on-premise infrastructure choices.
AI
- Product
- Column
Features OverviewFeature-rich cloud platform for your technical writing needs.- Flexibility and PowerCustomize your portal with white-label branding and API.
- Topic Content EditingCreate rich content with a powerful visual editor.
- Single-Sourcing and Content ReuseReuse content with snippets, variables, and conditions.
- Collaboration and TeamworkStreamline teamwork with custom workflows and comments.
- IntegrationsSeamlessly connect ClickHelp with your favorite tools.
- Column
- Navigation and Full-Text SearchImprove user experience with patented full-text search.
- Analytics and ReportingTrack content metrics and reader behavior with analytics.
- Security and ReliabilityEnsure data safety with SSO, backups, and encryption.
- Translation ManagementManage multi-language documentation and localization.
- Content Import and MigrationMigrate your existing content from other tools easily.
- Column
- Use Cases
- Column
User Guides and ManualsCreate professional user guides and software manuals.- Knowledge BaseBuild a searchable internal or external knowledge base.
- Online TutorialCreate engaging step-by-step online tutorials.
- Training DocumentationManage training materials and educational guides.
- Case DeflectionReduce support tickets with self-service documentation.
- Column
- Resources
- Column
- Column
- Case Studies
IntSights: Secure Customer PortalBranded documentation with restricted access.- From Word & PDF to ClickHelpFaster updates after moving docs to one portal.
- Team Orca: CI/CD AutomationAutomated doc builds via the ClickHelp REST API.
- Efficy: Docs Cleanup with MCPAudit, restructure, and refresh docs at scale.
- Our customers
- Industry
- Column
