Technical Writing Blog

It’s still close enough to the end of last year to take a last look at 2023 and reflect on ClickHelp’s achievements. ClickHelp had an exciting year, introducing a host of innovative features, including advancements in AI, designed to streamline your technical documentation endeavors efficiently. As we transition into the new year, let’s draw inspiration…

A content strategy delineates the information that your documents should encompass, their structural organization, and the specific audience they should target. It is constructed upon an extensive knowledge base, commonly referred to as a company wiki. An ambiguous content policy can render your documentation ineffective, impacting both customers and in-house users. The objective of this…

In 2024, technical writers will have better tools than ever to create, edit, and publish professional documentation and other complex content. Read on for an inside look at the very best authoring solutions that technical writers should have on their radars to work smarter and more efficiently in 2024, crafting everything from a simple how-to…

In 2032, the Bureau of Labor Statistics (US) anticipates a 7% increase in job prospects for technical writers. Now, as we go into 2024, we’re starting to see that the prediction has proven to be accurate. Today, technical writing is a rapidly developing sector expected to experience substantial growth in the coming years. The increased…

Artificial intelligence is set to transform the job landscape in the coming years. According to a new forecast from Forrester Research, while automation and AI will replace nearly 5% of jobs in the US by 2030, generative AI alone will influence over 11 million jobs by reshaping daily tasks and workflows. This suggests that although…

In the ever-evolving world of technology, ClickHelp consistently ranks as the top easy-to-use help authoring tool. The Amber update introduces a new block-based Home page editor and incorporates AI-driven solutions to improve the content creation and reading experience. We’re also introducing thousands of new integrations via Zapier, significantly enhancing the platform’s versatility. In addition, watchers,…

APIs (Application Programming Interfaces) have become increasingly popular in recent years for building and connecting software applications. According to Postman’s 2023 State of the API report, APIs are becoming more essential for companies to stay competitive and to provide value to their customers. And as more developers make APIs a core part of their technology…

Today, we’re excited to launch the new ClickHelp for Startups Program! In this blog, you’ll discover all the details about this initiative, aimed at providing comprehensive support for startups. Learn how ClickHelp can empower your startup journey with top-notch documentation and invaluable resources. Do Startups Need Documentation? At the beginning of almost every startup, documentation…

As your company’s documentation continues to accumulate, you and your team may encounter issues such as losing documents stored on office PCs or instances where document owners forget to share important information with their colleagues. These challenges are common in companies that store information internally. Establishing and maintaining your company’s knowledge base can be a…

Product documentation is a crucial accompaniment to every new digital product. Without effective product documentation, achieving optimal UX parameters becomes challenging. Users rely on reference documents to find answers to questions that emerge during their daily interactions with the product. Moreover, product documentation holds significant importance for technical writers. As documents accumulate, the company’s knowledge…