What is RFP Writing?
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Technical writers can help with many business-related things to make a company successful. For one, they create internal documentation, like process documentation, that keeps everything together. They can write whitepapers, memos, develop educational materials, etc. Today we are going to talk about yet another type of technical documentation – a request for proposal.
Any company can be faced with the need to use external resources for specific tasks. That can be a project in any sphere: web design, marketing, QA, anything. A request for proposal is a technical document that contains information about services the company is expecting to receive from contractors or agencies. RFPs are absolutely essential for complex projects that include many parameters and data analytics.
There are, actually, a number of things an RFP is useful for; several birds you can kill with one stone, or one RFP, in our case 🙂
An RFP is a useful thing, indeed. It can help kick start a successful bidding process and lay the groundwork for a positive outcome.
If you, a tech writer, were set with a task to develop an RFP, the first thing you should do is learn what parts should be included.
First of all, provide the project name and basic company information:
It is also nice to include an overview of the company. Like, when it was founded, what your core values are, what you do, etc. This kind of information would be of interest to potential bidders.
Give a brief overview of the project at hand, formulate the problem statement.
This is by far the most important section of an RFP. This is where you formulate goals and explain the requirements. Remember to make sure the goals are SMART, and the scope of work is as detailed as possible.
It is important to set a realistic timeline for the project. This section will be extremely useful for vendors – they will be able to see right away if they fit within the time frames and evaluate their resources before starting to bid.
List everything that you expect to find in proposals from contractors. They will be preparing it based on this very section. Don’t expect them to read your mind and propose the things you need out of nowhere – this rarely is the case. Instead, be very specific, and the best contractors can do is follow your description precisely. For example, you can ask for a company’s portfolio, for client reviews, for a thorough description of the team that is going to work on the project – their experience in the sphere and skills, for a presentation explaining the steps they will take to carry out this project, for a cost sheet, etc.
Make the budget reasonable and wait for what the vendors propose in return. Sometimes, to win a project, contractors will name a lesser price, be careful with this, if you think that your price is adequate, this might be an ill indication.
A consistent and professionally-looking RFP will help you attract the best agencies and contractors to the project. This is why choosing the apt tools to write it is so important. Creating an RFP using help authoring software for technical writers is the preferable option here. Here’s why using a modern and flexible tool like ClickHelp can help you accomplish the goal of developing a high-quality RFP:
A good RFP can save you from miscommunication with vendors, help them follow through with the project deadlines and contribute to the overall project success. Remember that the main idea behind an RFP is eliminating ambiguities and gray areas for the bidders. This is what lays the basis for fruitful and smooth partnership.
Good luck with your technical writing!
ClickHelp Team
Author, host and deliver documentation across platforms and devices
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