Technical Writing Blog

ClickHelp is excited to unveil a suite of updates that enhance your documentation experience and empower your API management. With improved response quality from AnswerGenius, expanded import options, and proactive notifications, these enhancements are designed to benefit contributors, helping them deliver clearer information to their clients and thereby improve the experience for readers. Let’s explore…

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As summer comes to an end, ClickHelp is rolling out a refreshing wave of updates to enhance your documentation experience. From expanded notification features to improved API documentation capabilities, this release brings a cool breeze of functionality to power readers and casual users alike. Let’s take a look at the key improvements. API Documentation: Better…

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In the realm of technical writing, efficiency and effectiveness are paramount. However, a persistent challenge that often confronts technical writers is the daunting task of generating extensive documentation under pressing time constraints. With the demand for clear and comprehensive documentation ever on the rise, writers frequently find themselves grappling with the repetition of content. Continue reading »

The ClickHelp team is excited to announce a new update to our cloud-based documentation platform. This release delivers some great enhancements that will make your experience even better, as well as some minor improvements. At the top of the list is an upgraded version of our built-in AI assistant, AnswerGenius. With expanded knowledge and capabilities,…

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It’s still close enough to the end of last year to take a last look at 2023 and reflect on ClickHelp’s achievements. ClickHelp had an exciting year, introducing a host of innovative features, including advancements in AI, designed to streamline your technical documentation endeavors efficiently. As we transition into the new year, let’s draw inspiration…

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In the ever-evolving world of technology, ClickHelp consistently ranks as the top easy-to-use help authoring tool. The Amber update introduces a new block-based Home page editor and incorporates AI-driven solutions to improve the content creation and reading experience. We’re also introducing thousands of new integrations via Zapier, significantly enhancing the platform’s versatility. In addition, watchers,…

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Today, we’re excited to launch the new ClickHelp for Startups Program! In this blog, you’ll discover all the details about this initiative, aimed at providing comprehensive support for startups. Learn how ClickHelp can empower your startup journey with top-notch documentation and invaluable resources. Do Startups Need Documentation? At the beginning of almost every startup, documentation…

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Our latest Blossom update will take your content creation to the next level with Markdown import, better PDF export, Confluence import updates, and more. We have made the initial steps towards a complete transformation of the Contributor’s app that are sure to ease your work inside the portal. Furthermore, we have implemented a bunch of…

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The annual MEGAComm conference – one of the most significant gatherings of communication professionals, was held from February 22-23, 2023. And it was a blast! So many captivating presenters, and ClickHelp was one of them. The company’s team of experts was on hand to provide demos, answer questions, and share insights into how businesses can…

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ClickHelp strives to bring its clients the best service and profit by constantly improving the platform. The Wave update of our documentation platform comprises even more features you asked and waited for. API and docs-as-code advocates will be delighted to see the new possibilities for automation and integrations. New API Features As a modern system,…

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