Grow your technical writing expertise with industry news, best practices, articles, product updates
Grow your technical writing expertise with industry news, best practices, articles, product updates
Your ‘ideal product concept’ may be ‘not so ideal’ after the product launch. This is often the case when you get negative feedback from customers. The features they get turn out to be not the best solutions for their problems. They may solve them but partly or, in the worst case, be useless. This situation…
Continue reading »If you are an API technical writer, chances are you have heard of Swagger. In this blog, we will explain the main tools that Swagger offers, the advantages of this powerful platform, and ways to connect your API documentation created in Swagger with your user manuals. What Is Swagger? Swagger is a set of open-source…
Continue reading »The annual MEGAComm conference – one of the most significant gatherings of communication professionals, was held from February 22-23, 2023. And it was a blast! So many captivating presenters, and ClickHelp was one of them. The company’s team of experts was on hand to provide demos, answer questions, and share insights into how businesses can…
Continue reading »Building software can be regarded as a cooperation process involving many stakeholders inside and outside the company. The cooperation can be either a success or failure depending on how people define and share the responsibilities. The old-fashioned way of work is when the team is split into two opposite ‘forces’, one issuing requirements and the…
Continue reading »The tech industry is constantly evolving, so it’s important to stay up-to-date with the latest developments and be adaptable and open-minded to new technologies and trends. Today we’re reflecting on ChatGPT by OpenAI. This revolutionary technology is all over the news, so we couldn’t walk on by it and decided to look at it in…
Continue reading »Choosing a technical documentation tool is not an easy task. For instance, you should compare a lot of platforms and make a final decision. This blog will explain the difference between Confluence and ClickHelp so you can choose an appropriate tool for your needs. What Is Confluence? Confluence is a web-based collaboration and document management…
Continue reading »In our volatile world, updates of many SaaS products happen too often sometimes. It can be every month or two weeks, daily, or even several times each day. New features are added to online platforms, and it can be hard for users to keep track of everything. That’s why it is important to make announcements…
Continue reading »It is not necessarily fiction that you are going to write. It can be anything from your collection of posts in the travel blog to cooking experiments. Every experience deserves to be shared. However, when it comes to publishing, authors are often discouraged by the price of paperback copies. It is usually here that the…
Continue reading »A commercial proposal is a document you need to start a relationship with a new client. It contains the most relevant information about your company and business, describes the advantages of cooperation you offer for the potential client, and says in what way you are different from your competitors. In your business practice, you will…
Continue reading »Fresh year – fresh start! It’s time to shape up your future and grasp a chance to communicate or collaborate with scientists, research scholars, and industry leaders from various regions. Keep in mind that some events from this list will be updated or rescheduled. February Effective Technical Writing and Editing is an online course dedicated…
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