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Technical Writing Blog

Grow your technical writing expertise with industry news, best practices, articles, product updates

What Is a Market Requirements Document?

What Is a Market Requirements Document?

Your ‘ideal product concept’ may be ‘not so ideal’ after the product launch. This is often the case when you get negative feedback from customers. The features they get turn out to be not the best solutions for their problems. They may solve them but partly or, in the worst case, be useless. This situation…

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Posted in Technical Writing on 3/15/2023

Swagger for Technical Writers: Benefits and One Big Limitation

Swagger for Technical Writers: Benefits and One Big Limitation

If you are an API technical writer, chances are you have heard of Swagger. In this blog, we will explain the main tools that Swagger offers, the advantages of this powerful platform, and ways to connect your API documentation created in Swagger with your user manuals. What Is Swagger? Swagger is a set of open-source…

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Posted in ClickHelp Features on 3/9/2023

ClickHelp Steals the Show at MEGAComm 2023: Git, OpenAPI, Confluence

ClickHelp Steals the Show at MEGAComm 2023: Git, OpenAPI, Confluence

The annual MEGAComm conference – one of the most significant gatherings of communication professionals, was held from February 22-23, 2023. And it was a blast! So many captivating presenters, and ClickHelp was one of them. The company’s team of experts was on hand to provide demos, answer questions, and share insights into how businesses can…

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Posted in ClickHelp News on 3/1/2023

Who Is a Product Manager?

Who Is a Product Manager?

Building software can be regarded as a cooperation process involving many stakeholders inside and outside the company. The cooperation can be either a success or failure depending on how people define and share the responsibilities. The old-fashioned way of work is when the team is split into two opposite ‘forces’, one issuing requirements and the…

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Posted in TechComm Career Path on 2/22/2023

ChatGPT for Technical Writing Purposes

ChatGPT for Technical Writing Purposes

The tech industry is constantly evolving, so it’s important to stay up-to-date with the latest developments and be adaptable and open-minded to new technologies and trends. Today we’re reflecting on ChatGPT by OpenAI. This revolutionary technology is all over the news, so we couldn’t walk on by it and decided to look at it in…

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Posted in Technology on 2/15/2023

How to Migrate From Confluence to ClickHelp

How to Migrate From Confluence to ClickHelp

Choosing a technical documentation tool is not an easy task. For instance, you should compare a lot of platforms and make a final decision. This blog will explain the difference between Confluence and ClickHelp so you can choose an appropriate tool for your needs. What Is Confluence? Confluence is a web-based collaboration and document management…

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Posted in ClickHelp Features on 2/8/2023

How to Announce New Features Efficiently

How to Announce New Features Efficiently

In our volatile world, updates of many SaaS products happen too often sometimes. It can be every month or two weeks, daily, or even several times each day. New features are added to online platforms, and it can be hard for users to keep track of everything. That’s why it is important to make announcements…

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Posted in Technical Writing on 2/1/2023

How to Create an Ebook?

How to Create an Ebook?

It is not necessarily fiction that you are going to write. It can be anything from your collection of posts in the travel blog to cooking experiments. Every experience deserves to be shared. However, when it comes to publishing, authors are often discouraged by the price of paperback copies. It is usually here that the…

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Posted in Technical Writing on 1/25/2023

How to Create a Proposal Style Guide?

How to Create a Proposal Style Guide?

A commercial proposal is a document you need to start a relationship with a new client. It contains the most relevant information about your company and business, describes the advantages of cooperation you offer for the potential client, and says in what way you are different from your competitors. In your business practice, you will…

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Posted in Technical Writing on 1/18/2023

TechComm Conferences in 2023

TechComm Conferences in 2023

Fresh year – fresh start! It’s time to shape up your future and grasp a chance to communicate or collaborate with scientists, research scholars, and industry leaders from various regions. Keep in mind that some events from this list will be updated or rescheduled. February Effective Technical Writing and Editing is an online course dedicated…

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Posted in Technical Communication on 1/11/2023