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Technical Writing Blog

Grow your technical writing expertise with industry news, best practices, articles, product updates

How to Manage Your Technical Writing Backlog

How to Manage Your Technical Writing Backlog

If you are a technical writer, I am sure you’ve got an endless backlog. It is sad but so true to life: so many tasks are to be done, and so little time! Even professionals in the sphere of task and time management may suffer from a problem like that. So, let’s figure out how…

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Posted in Technical Writing on 2/24/2021

Markdown: History, Development, Aspects

Markdown: History, Development, Aspects

A system for commenting on a document so that it is syntactically identifiable from the text is called a markup language. When the document is processed for display, the markup language is not shown and is only used to format the text. The “markup” term is derived from the “marking up” of paper manuscripts, the…

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Posted in Technical Writing on 2/17/2021

Using Diagrams in IT Documentation: Best Practices

Using Diagrams in IT Documentation: Best Practices

What is IT documentation? In a nutshell, it is a full database of all the information an IT team needs to fulfill its tasks efficiently. It should involve all kinds of key documents: detailed instructions for specific operations, onboarding docs, information about customers, standard operating procedures (SOPs), and many other things. Informative IT documentation must…

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Posted in Technical Writing on 2/10/2021

Online Conferences for Technical Writers 2021

Online Conferences for Technical Writers 2021

The realities of modern life demand constant learning of new trends and tools almost in every profession. Nowadays, conferences are a part of such knowledge acquiring. So, if you want to stay relevant as a professional in tech comm, you should definitely visit some of them. Keeping in mind the unprecedented situation of 2020, many…

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Posted in TechComm Career Path on 2/3/2021

Latest Tips on Using Video Content in Technical Documentation

Latest Tips on Using Video Content in Technical Documentation

Do you often watch How-to videos on YouTube? I am sure you do it from time to time. As for technical communication, video has already become widely spread in user manuals. Statistics show that up to 75% of users do watch video content while almost everyone neglects text. Let’s discuss in this post how to…

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Posted in Technical Writing on 1/27/2021

Succeeding as a Technical Writer

Succeeding as a Technical Writer

“The tendency of remote working in 2020 is blended into 2021”. And, the field of technical communication continues to grow since this sphere is one of those that are not tied to a certain workplace. Worldwide demand for simplified technical English also keeps growing because developing countries (i.e., India or China) export great amounts of…

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Posted in TechComm Career Path on 1/20/2021

ClickHelp as a DITA Alternative

ClickHelp as a DITA Alternative

What Is DITA? DITA is short for The Darwin Information Typing Architecture. It comprises the principles of specialization and inheritance that are much like the Darwinian theory. “Information typing” means the classification of information into topics, not “typing” as in keyboarding 🙂 “Architecture” is a hierarchy of elements or adaptable set of structures. It provides…

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Posted in ClickHelp Features on 1/13/2021

Careers of the Future in the Software Field

Careers of the Future in the Software Field

Last year was a huge challenge for the whole world. So many people had to change their careers as the global lockdown deprived them of their income. And, many people got stuck at home working. But I guess that is not the worst thing that might have happened. At least they do not have to…

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Posted in Technology on 1/6/2021

2021 Trends in Technical Writing and Software Documentation

2021 Trends in Technical Writing and Software Documentation

As everyone says today, 2020 has drastically changed everything: our private lives, hobbies, relationships, habits, and careers. Technical writing is no exception. Unexpectedly, the pandemic has brought so much new in this sphere that we all need to figure out what is going to be a trend next year. More User Guides! Yes, in 2021,…

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Posted in Technical Communication on 12/30/2020

Looking Back on 2020 with ClickHelp

Looking Back on 2020 with ClickHelp

It is the end of December, and we are approaching the close of this atmospheric year for sure, time for some wrap-up. So what did 2020 bring us? Of course, first that pops up in one’s head is the pandemic. That event has changed the lives of the entire humanity. No person left untouched by…

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Posted in ClickHelp News on 12/23/2020