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Technical Writing Blog

Grow your technical writing expertise with industry news, best practices, articles, product updates

Free Tools for Technical Writers – Part 1

Free Tools for Technical Writers – Part 1

Technical writing is a very broad term, it is much more that just ‘writing’ stuff. It often involves design, graphics creation, video authoring, community building, and more. And the good news is that most of these tasks can be solved with free tools and services. In this post series, you will learn more about such…

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Posted in Technical Writing on 2/27/2016

User Comments in Online Documentation

User Comments in Online Documentation

Receiving feedback is crucial for all companies. This is the best way of finding out what route you should take in your product development, which help topics are poorely written, or what questions remain open after reading a user manual. How do I Get User Feedback? Product documentation is a perfect platform for getting feedback…

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Posted in Technical Writing on 2/10/2016

Learning technical writing: adaptation and evolution

Learning technical writing: adaptation and evolution

Many of us come into technical writing from different and often unrelated writing fields. I, for one, have a degree in journalism, and for the past ten years I have been writing fiction and poetry, while also working with Web content and development. At first I thought that technical writing would be boring, though possibly…

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Posted in Technical Writing on 8/16/2015

Guest Blog: Why a Manual?

Guest Blog: Why a Manual?

Do you plan on bringing a product to the market soon? There’s a good chance that this product should be equipped with a manual. Automatically you will face various issues. This blog briefly discusses some of these common questions about manuals. Why a manual? For many products, it is mandatory to include a manual. But…

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Posted in Technical Writing on 1/6/2015

6 Free Online Documentation HTML Templates for Commercial Use

6 Free Online Documentation HTML Templates for Commercial Use

Creating documentation for online publishing can be tricky not only for novice technical writers, but also for those focused on printable outputs. There are important conceptual differences between HTML and PDF (or other printable formats). One of the most obvious challenges is

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Posted in Technical Writing on 4/17/2014

Free Trials of Documentation Tools

Free Trials of Documentation Tools

Many HAT vendors have free versions of their documentation tools or servises. And ClickHelp isn’t an exception you can try our tool absolutely free for 30 days: get ClickHelp Free Trial. Let’s see what other documentation tools are available for a free trial… ClickHelp Free Trial Server: Author-it 30-Day Free Trial: Doc-To-Help Free Trial: ePublisher…

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Posted in Technical Writing on 6/5/2013

Help Authoring Tools, MS Word, and Google Docs

Help Authoring Tools, MS Word, and Google Docs

Read what it is and how it is better than MS Word or Google Docs. When most people hear the word “hat”, they think about headwear. But for technical writers, this is an abbreviation of a help authoring tool (HAT). Help Authoring Tools are used by technical communicators and software authors to create, publish, and…

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Posted in Technical Writing on 5/26/2013

Wikipedia on Technical Writing

Wikipedia on Technical Writing

Sometimes technical communication specialists are asked: “What is your profession?” And the answer “technical writer” puts many people in a dead end. They dont know anything about technical writing, documentation authoring, and of course about online technical writing and documentation tools like ClickHelp product. We discussed this question with colleagues during a break. Many of…

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Posted in Technical Writing on 5/25/2013

Top 10 Technical Writing Blogs

Top 10 Technical Writing Blogs

All technical writers, beginners and the experienced ones, are often looking for useful information on technical writing websites and, especially, on blogs. Corporate and personal blogs give a lot of useful information. It’s news, methods of providing information, examples from their own experience, advice on specific tasks, or overviews of top online help authoring tools….

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Posted in Technical Writing on 4/21/2013

The End of Printed Manuals

The End of Printed Manuals

They were so nice to have, those printed manuals! But that's it – we have to say good bye to the printed documentation starting today… Today, under the pressure of various environmental organizations all over the world, the G8 international group has signed a document that is very important to the technical writing industry –…

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Posted in Technical Writing on 4/1/2013