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Technical Writing Blog

Grow your technical writing expertise with industry news, best practices, articles, product updates

How to Implement Technical Documentation

How to Implement Technical Documentation

Almost any product has some kind of documentation to go with it. It might be just a warning or brief usage instructions. And, still, even then, there’s supposed to be a person allocated to write these two lines, and, more importantly, to decide what’s even supposed to be written. For more complex products, however, there…

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Posted in Education on 5/25/2018

Technical Writer Career Outlook

Technical Writer Career Outlook

Nowadays technical writing careers, also known as technical communications, are one of the most popular jobs. They’re on the 85th place in the top 100 of the best jobs according to U.S.News. However, people are afraid to start their career in technical writing because the most widespread myth is that technical writers are underpaid. This…

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Posted in TechComm Career Path on 5/22/2018

Audio Virus is Coming?

Audio Virus is Coming?

According to a recent research, it’s possible to hack voice-activated assistants like Apple’s Siri and Amazon’s Alexa. These systems are sensitive to hidden commands that you don’t hear. Researchers from University of California, Berkeley, and Georgetown University showed in 2016 that such command sounds could be in YouTube videos, radio programs and even in white…

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Posted in Technology on 5/18/2018

Choosing a Technical Writing Tool

Choosing a Technical Writing Tool

The times when technical writers were using Notepad or MS Word to create user manuals are over. Now, we have a big and dynamic market of technical writing tools. But, the more solutions emerge – the more difficult it is to find the one that suits best. Or, even to figure out the right parameters…

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Posted in Education on 5/14/2018

Lifehacks for Technical Writers

Lifehacks for Technical Writers

We think that lifehacks are awesome! So, we’ve prepared a list of them specifically for technical writers. They will help you to stay focused, productive and enjoy what you love doing the most – writing. Without further ado, the 6 lifehacks that’ll revolutionize your work process. 1. Declutter Your Workspace ‘Decluttering’ is a very popular…

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Posted in Self-Development on 5/11/2018

How to Write a User Manual

How to Write a User Manual

In this blog post, you will find a quick step-by-step introduction into creating user manuals. This article will be useful for technical writers who are at the beginning of their professional journey and for experienced specialists as we will touch upon a very important question – help authoring tools. Moving to a specialized tool is…

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Posted in Education on 5/8/2018

ClickHelp Wins Two Awards From FinancesOnline!

ClickHelp Wins Two Awards From FinancesOnline!

We are happy to announce that ClickHelp software documentation tool has become a two-time winner of the following awards given out by the Finances Online experts: the Rising Star 2017 and the Great User Experience awards.   The Rising Star award is given to new SaaS products that recently got increasingly popular on the market,…

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Posted in ClickHelp News on 4/24/2018

Technical Writers’ Lunch Break Stories

Technical Writers’ Lunch Break Stories

Last year we hired a new player to our team – Bradley Nice, a former technical communicator and blogger on Medium. Brad has a vast amount of experience in both being a part of technical documentation departments in companies and working on his own as a freelance technical writer. Throughout his career a lot of…

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Posted in Technical Communication on 4/23/2018

Open Source Technology Trends for 2018

Open Source Technology Trends for 2018

Innovations such as OpenStack, Progressive Web Apps, the Internet of Things and others have become a part of our daily living. But do you know what all these developments mean and how they work? So we create a list of open source technology trends for 2018 and give them descriptions. Artificial Intelligence AI and machine…

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Posted in Technology on 4/20/2018

Happy National Libraries Day

Happy National Libraries Day

National Libraries Day is a national observance sponsored by the American Library Association and libraries across the USA each April. This year it takes place on April 16th. This annual event is the celebration of the contributions made by libraries and librarians to American society. During this day a wide range of activities are held…

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Posted in Technical Communication on 4/16/2018