ClickHelp’s October Enhancements: Upgraded Import Options with Intelligent Features

ClickHelp is excited to unveil a suite of updates that enhance your documentation experience and empower your API management. With improved response quality from AnswerGenius, expanded import options, and proactive notifications, these enhancements are designed to benefit contributors, helping them deliver clearer information to their clients and thereby improve the experience for readers.

Let’s explore the features of this release:

AnswerGenius: Enhanced Response Quality

Our AI assistant, AnswerGenius, is significantly improving its performance! With this update, AnswerGenius delivers more accurate responses. This enhancement enables readers to quickly access additional resources, making it easier than ever to find the answers they need and navigate content with confidence.

Seamless Document360 Imports 

We are excited to introduce a simplified importing from Document360, making it easier than ever to transfer and centralize all your content within ClickHelp. You only need to select the project you want to import from Document360. We’re here to assist you in transitioning from the complex Document360 experience, streamlining your documentation process in ClickHelp.

OpenAPI/Swagger File Re-Import

In response to user feedback, we are pleased to introduce the ability to re-import OpenAPI/Swagger files directly through our API. This new feature ensures that your API documentation remains current and accurate. Whether you need to update endpoint descriptions, parameters, or response structures, this feature simplifies the process, allowing you to focus on delivering high-quality content to your users.

License Expiry Notifications for Clients

Now it is easier to stay informed about your licenses, as we’ve introduced new notifications for impending license expirations. This feature specifically targets annual subscription holders, giving timely and proactive reminders so you can manage your licenses proactively and avoid any disruption in service.

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Curious to learn more about how ClickHelp can streamline your documentation processes? Sign up for a free trial or request a live demo today!