Technical Writing Blog

Google Analytics is traditionally an SEO and marketing tool. These departments are known to take advantage of this product daily to track multiple data and come up with conclusions regarding whether their current strategy is any good. Technical writers have their own stats to pay attention to. They are mostly connected with internal stuff, everything…

We love technical writing, and, we like to think about it as something that can make the lives of so many people better and easier. We place readers on a pedestal and keep looking for ways to connect with them, to communicate more effectively. From our standpoint (as creators of a software documentation tool), the…

Since you are visiting our website then you probably know that we create software to help writers. We have years of experience of working with techcomm experts, so we know what is going on in the industry. Being a client-oriented company, we pay a lot of attention to what our users are saying, and, in…

Today, we are going to cover quite an interesting topic that discloses how a technical writer can contribute more to the company’s success and have a stronger presence within the company. For that, let’s take a look at an overlapping role – knowledge management and see where these two positions differ, where they coincide, and…

What’s one of the most important things in a user manual? Its structure! Usability largely depends on how well a technical document is structured. There are certain basic elements that bring logic to your docs. We are going to talk about the best practices of their usage, so, keep reading. TOC A table of contents…

Every member of the techcomm community loves technical writing for one reason or another. Otherwise, why would they stick to this industry, right? Help authoring is quite a special occupation that requires a certain personality type and skill set, we already spoke about in the article on the perfect skills for a technical writer. What…

Famous life coaches and positive thinking advocates advise focusing on the solution, not the problem. This idea works in technical writing, as well. Aside from descriptive help topics, the rest of the content is supposed to provide ready solutions to clients. Maybe somebody reads technical documents to get acquainted with a product, but mostly people…

If you have seen the last season of ‘The Game of Thrones’ then you should remember why Tyrion thought it was a good idea to make Bran the King of the Seven Kingdoms. He said that Bran had the best story. And people love nothing more than a good story. While Jon Snow would argue…

There are several ways of how clients can interact with your company. The most obvious way is through your product directly. That’s truly something your company will be known and recognised through. But, there are other things, too, like: Your corporate website Technical support User manuals As a techcomm blog, we are mostly interested in…

People come to technical writing from various fields and backgrounds. Quite often these people can be connected with other forms of writing. Journalists, bloggers, and others who have mostly dealt with more creative forms of content can feel trapped in the help authoring routine. They feel smothered by the lack of creativity, or, to put…