Technical Writing Blog

We have great news for you: following our article about DITA we had the honor to participate in the “ClickHelp as a DITA Alternative” webinar organized by Scott Abel. Watch the webinar. About the Host and Presenter Scott Abel is known as “The Content Wrangler,” he is a global content strategist who specializes in helping…

It is the end of December, and we are approaching the close of this atmospheric year for sure, time for some wrap-up. So what did 2020 bring us? Of course, first that pops up in one’s head is the pandemic. That event has changed the lives of the entire humanity. No person left untouched by…

We have awesome news! A new ClickHelp release is here! This blog post will take you on a journey to get to know ClickHelp Gecko better – I am sure you are going to love it. We know we are good at finding the right balance between implementing the features our clients would like to…

SoftwareSuggest is a platform that helps users discover top business software and service partners to improve their business. They list, review, compare and offer free service solutions and consultation of business software so that you’re guaranteed to find the best match for your business. Every year SoftwareSuggest arranges awards. It is a stamp of approval…

Let’s start today with some great news – we have just released the ClickHelp Oasis update! And yes, it is going to be just as rejuvenating and feature-packed as it sounds. All our existing clients will be updated automatically – we’ll notify them about the upgrade schedule beforehand. Now, let’s take a closer look at…

Our team has got so many reasons to be excited. The main reason is, of course, the ClickHelp Aurora Polaris release. One of the nicest feelings is when your hard work pays out and this is exactly the case – Digital Journal added ClickHelp to the list of major key players! Becoming Major Key Player…

For several weeks now, we have been posting sneak peeks here on our blog revealing all the exciting changes the Aurora Polaris ClickHelp update is bringing to the table. In today’s blog, we are giving you an overview of some of those remarkable changes in our product. Get ready for the showdown! New Smoother Review…

If you compare the number of yearly conferences for developers, customer service, or general IT with the number of events for technical writers, you may feel that we are undeservedly deprived. The number of such events will hardly reach a couple of dozens! That is why every conference that gathers professionals from the technical communication…

Help authoring tools are programs for technical writers that allow to design, publish and maintain software documentation. The resulting text isn’t only README files, but manuals and guides that help users to interact with tools/devices effectively. So technical writers should use the best Help Authoring Tool (HAT) Software in order to develop useful documentation. Quality…

We are happy to announce that ClickHelp software documentation tool has become a two-time winner of the following awards given out by the Finances Online experts: the Rising Star 2017 and the Great User Experience awards.   The Rising Star award is given to new SaaS products that recently got increasingly popular on the market,…