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Author: Elmira

Elmira

About Elmira

Hi, I’m Elmira, as part of the ClickHelp team, I stay updated on the latest trends and best practices in technical writing, user documentation, and project management to bring you valuable insights. My goal is to make your reading experience both enjoyable and impactful. Feel free to explore our blog for more helpful resources and inspiration!

Scrum vs Kanban Methodology in Software Documentation

Scrum vs Kanban Methodology in Software Documentation

Software development is such a process that differs from other kinds of engineering procedures. It requires the attention of a mobile and flexible team that is willing to respond quickly to changes. This is when Agile methodology steps in. Agile methodology is a set of routines oriented toward the efficiency improvement of software development specialists….

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Posted in Technical Writing on 8/18/2021

Implementing Structured Authoring

Implementing Structured Authoring

Imagine that every day you see dozens of mismatched PDFs that are produced and uploaded to some documentation site that doesn’t have navigation. Fellow tech writers are wasting loads of valuable hours fixing one thing across masses of documents when they could be creating new content instead. Seems like it’s the place to implement structure….

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Posted in Technical Writing on 8/4/2021

Collaborative vs. Topic-Based Authoring

Collaborative vs. Topic-Based Authoring

Many working environments demand collaborative writing and editing of documents. Nowadays, such collaborations are simplified. The participants don’t need to be co-located and work from the same office; they are free to reside in different geographic locations. In addition, documents are quickly and efficiently distributed through emails, phones, and chat or conferencing tools that let…

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Posted in Technical Writing on 7/21/2021

Machine Translation Challenges

Machine Translation Challenges

For a coon’s age, people dreamed of something like a babel fish from The Hitchhiker’s Guide to the Galaxy. That fish is placed in someone’s ear so that a person could hear any language translated into their language. A Chinese proverb says: To learn a language is to have one more window from which to…

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Posted in Technical Writing on 7/7/2021

ClickHelp June 2021 Rainbow Update Overview

ClickHelp June 2021 Rainbow Update Overview

We are excited to present to you the ClickHelp Rainbow update! We have considerably broadened the possibilities of our documentation platform through a brand new translation module and powerful features that are ready to fascinate you. One of the most exciting and popularizing qualities of technology is its ability to reach people around the globe…

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Posted in ClickHelp News on 6/24/2021

Single-Sourced Content Localization

Single-Sourced Content Localization

If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart. Nelson Mandela Every technical writer knows the single-sourcing method that emerged more than 30 years ago. It increases the reuse of existing written content instead of…

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Posted in Technical Writing on 6/2/2021

Starting a New Project: Tools of a Technical Writer

Starting a New Project: Tools of a Technical Writer

Facile pen, subject knowledge, and ability to transform technical subtleties into clarities for the end-users – these are must-have talents for a technical writer. Indeed, there’s more to it – we have already written about the skills of a good tech writer. Today we’ll focus on how technical writers start a new documentation project, what…

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Posted in Technical Writing on 5/20/2021

Tech Writing Terms: Origin and History

Tech Writing Terms: Origin and History

New words and phrases tend to somehow miraculously seep into our everyday life. This is regular for the world of modern technology. And as a person working closely with words and technology, have you ever wondered how these words are born? Some of the technical terms contain entertaining facts, so you can impress your friends…

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Posted in Technical Writing on 5/5/2021

Virtual Reality and Technical Communication

Virtual Reality and Technical Communication

It’s hard to imagine our lives without the Internet here and now. It is our go-betweener in communicating with those far away; watching movies, listening to music, playing games on the web, and even reading technical documentation. Virtual reality absorbs us so much that it makes sense that such technologies as AR, VR, MR, and…

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Posted in Technical Communication on 4/21/2021

QR Codes for Technical Communication

QR Codes for Technical Communication

A QR code or a Quick Response code is a type of matrix barcode first designed in 1994 in Japan to track vehicles in the automotive industry during the manufacturing process, not as a helpful marketing tool we see today. A barcode is a machine-readable optical label with information about the item to which it…

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Posted in Technical Communication on 3/31/2021
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