Author: Elmira

The field of technical communication is vast. It encompasses forms of communication that can help users accomplish a defined goal or task. Strictly speaking, any text intended to convey information about using technology is considered “technical communication.” Technical communicators specialize in website design, graphic design, marketing communications, online help, print production, training, and technical documentation….

Technical documentation is one of the main components of the software product in any respectable company. But not all organizations devote enough time to develop effective documentation. Oftentimes, there are situations when a software product is smart and ingenious, but the documentation is feeble and helpless. Since a technical document serves many purposes and can…

It is a well-known fact that English is the dominant language on a stage of global e-commerce, but this is not the case when one size fits all. It can be challenging for a company to launch its product or service to an international market dominated by local competitors. So software localization can help to…

When people hear the phrase instruction manual, they think about different step-by-step explanations of how to control devices, assemble furniture, repair computer accessories, do routine maintenance of equipment, etc. Such manuals are one of the most common and important things in technical writing. Whenever you purchase anything from electronics or any other product, there is…

Software development is such a process that differs from other kinds of engineering procedures. It requires the attention of a mobile and flexible team that is willing to respond quickly to changes. This is when Agile methodology steps in. Agile methodology is a set of routines oriented toward the efficiency improvement of software development specialists….

Imagine that every day you see dozens of mismatched PDFs that are produced and uploaded to some documentation site that doesn’t have navigation. Fellow tech writers are wasting loads of valuable hours fixing one thing across masses of documents when they could be creating new content instead. Seems like it’s the place to implement structure….

Many working environments demand collaborative writing and editing of documents. Nowadays, such collaborations are simplified. The participants don’t need to be co-located and work from the same office; they are free to reside in different geographic locations. In addition, documents are quickly and efficiently distributed through emails, phones, and chat or conferencing tools that let…

For a coon’s age, people dreamed of something like a babel fish from The Hitchhiker’s Guide to the Galaxy. That fish is placed in someone’s ear so that a person could hear any language translated into their language. A Chinese proverb says: To learn a language is to have one more window from which to…

We are excited to present to you the ClickHelp Rainbow update! We have considerably broadened the possibilities of our documentation platform through a brand new translation module and powerful features that are ready to fascinate you. One of the most exciting and popularizing qualities of technology is its ability to reach people around the globe…

If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart. Nelson Mandela Every technical writer knows the single-sourcing method that emerged more than 30 years ago. It increases the reuse of existing written content instead of…